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About Us

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Compassionate Care. Lasting Relationships.

At Douglas Primary Care, we believe great healthcare begins with a strong relationship between you and your provider. Our mission is to deliver high-quality internal medicine with a personalized approach that puts your health, goals, and well-being first.

We are committed to helping adults achieve and maintain better health through preventive care, chronic disease management, routine wellness visits, and treatment for acute illnesses. By getting to know you as a person—not just a patient—we can provide care that is tailored to your unique needs and lifestyle.
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Meet Dr. Winston G. Douglas

Dr. Winston G. Douglas is board certified in Internal Medicine by the American Board of Internal Medicine (ABIM) and earned his medical degree from the University at Buffalo, State University of New York School of Medicine.

With more than 25 years of experience, Dr. Douglas specializes in adult internal medicine and has extensive experience caring for patients with complex medical conditions, including heart disease, pulmonary disease, Alzheimer's disease, and Parkinson's disease.

Throughout his distinguished career, Dr. Douglas has served as Medical Director for Waterfront Nursing Home, Medical Director for New York State's Orleans Correctional Facility, and Chair of the Pharmacy and Therapeutics Committee at Sheehan Health Services. He currently serves as Medical Director at Alcohol and Drug Dependency Services and is an active member of the Buffalo Chapter of the National Medical Association.

Dr. Douglas remains committed to providing compassionate, comprehensive healthcare while helping patients achieve healthier lives through preventive medicine and personalized care.
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A Patient-Centered Approach

As a Patient-Centered Medical Home, we work in partnership with you to make informed healthcare decisions and coordinate every aspect of your care. Our physician-led team is dedicated to providing compassionate, respectful care while empowering you to take an active role in your health.


As your healthcare provider, we are committed to:
 
  • Providing personalized care from a physician and care team who know you.
  • Treating both immediate health concerns and long-term medical conditions.
  • Coordinating care with specialists and other healthcare providers.
  • Sharing test results and important health information through our secure patient portal or by phone.
  • Keeping you up to date on recommended vaccines, screenings, and preventive care.
  • Using evidence-based medical practices to provide the highest standard of care.
  • Respecting your privacy and maintaining the confidentiality of your medical information.
  • Offering educational resources and support to help you make informed healthcare decisions.
     
Patient Center
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Convenient Access to Care

We understand that healthcare needs don't always fit into a traditional schedule. That's why we offer routine and urgent care appointments, including limited after-hours availability for established patients. Our physicians also have secure access to your electronic medical records, allowing us to provide more coordinated care when you need us most.

For non-urgent questions, appointment requests, and access to your health information, we encourage patients to use our secure online patient portal.

 
Patient Portal
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Working Together for Better Health

Your participation plays an important role in achieving the best possible outcomes. We encourage every patient to:

 
  • Take an active role in managing their health.
  • Ask questions and share any concerns about their care.
  • Take medications as prescribed.
  • Keep us informed of changes to medications, medical history, and healthcare received from other providers.
  • Attend scheduled appointments and notify us if you need to reschedule.
  • Follow your personalized care plan and communicate with us if adjustments are needed.
  • Together, we can build a lasting partnership focused on improving your health and enhancing your quality of life.
  • Complete your Patient Experience Survey and annual 12-Month Survey to help us evaluate your care, improve our services, and better support your long-term health.
     
Patient Surveys

We are Now Accepting New Patients!

Contact us to schedule an appointment.
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